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North Dakota Health & Human Services

ND Tip App & Community Awareness

Client

North Dakota Department of Health & Human Services

Tactics
Video CreationSocial Media CampaignOnline & YouTube VideosRadio and TV AdsOutreach Toolkit
Project Goals

Raise awareness of ND Tip among youth and their parents in order to increase app downloads and tips submitted.

Overview

KAT partnered with the North Dakota Department of Health and Human Services’ ND Tip program to promote its anonymous tip app, which helps youth and parents report underage drinking and related issues to local sheriff’s departments.

Our partnership drove success, boosting both app downloads and tip submissions through strategic marketing and outreach efforts!

The Approach

Recognizing the distinct motivators driving parents and teens to download the app, KAT developed tailored messaging strategies for each audience. KAT then designed a multi-platform campaign utilizing advanced audience segmentation strategies to ensure message delivery to the appropriate demographics. Creative assets developed by KAT included 6 videos, radio and TV PSA’s, and a marketing toolkit to encourage stakeholder engagement.

The Results

 KAT’s innovative approach to audience segmentation resulted in notable campaign metrics that exceeded industry benchmarks for both view-through and click-through rates. Not only did our client report an increase in app downloads during the campaign period, but the increases continued in the months following the campaign. In the 8 months following the campaign, the program reported an additional 30% increase in app downloads and 53% increase in tip submissions

18%
increase in total app downloads
56%
increase in tip submissions compared to the same 3-month period in the previous year
23,000%
increase in website views
+4M
online videos, Youtube and social media ads shown
24,247
Total number of clicks
0.53%
CTR rate